Shipping Information

Free shipping on orders over $99: Lower 48 states only. Gift cards, packaging, and taxes do not qualify toward the minimum purchase requirement. Discount will automatically be taken off at checkout. Offer and delivery times are subject to change without notice. Offer excludes products where a shipping charge is notated in the product description.

Online shipping to continental U.S. only. AK, HI, APO, and DPO please call the shop 480-245-6369 to complete your order.

Lost, Stolen, or Misplaced Orders: It is the responsibility of PortaPedal Bike, as Retailer, to send your item with a Tracking Number via an established Shipper. It is the Buyer's responsibility to provide a safe and secure mailbox or area to receive the package. PortaPedal Bike's responsibility for the package ends once the Shipper sends notification that the package has been "Delivered" to the given address. After that, it is the Buyer's responsibility for resolving the issue of a lost, damaged, or misplaced package with the Shipper. In these cases, Refunds will not be issued.

In the event of extenuating circumstances as determined by PortaPedal Bike, the items previously purchased will be re-sent with a Signature Requested of the Recipient.